AI Customer Support Assistant
Answer customer questions 24/7. No extra staff needed.
Stop answering the same questions over and over. Our AI chatbot is trained on your business, handles 70% of inquiries automatically, and hands off complex issues to your team. Customers get instant answers. You get time back.
✓ Live in 3 weeks ✓ Trained on YOUR business ✓ Fixed pricing
Sound familiar?
Same questions, every day
“What are your hours?” “How do I reset my password?” “Where’s my order?” Your team answers these dozens of times daily.
No support after hours
Customers have questions at 10 pm. Your team isn’t there. They go to a competitor who is.
Scaling is expensive
More customers = more support tickets = more hires. It’s a cost that grows faster than revenue.
Here's how we fix it
We build an AI assistant trained specifically on your business. It knows your products, policies, and processes. Customers get instant, accurate answers.
Trained on YOUR business
We feed the AI your documentation, FAQs, product info, and policies. It answers like a knowledgeable team member.
Instant responses, 24/7
Customers get answers in seconds, any time of day. No waiting, no queue, no frustration.
Smooth human handoff
Complex or sensitive issues? The AI detects this and routes to your team with full context.
Learn what customers ask
Monthly reports show common questions, satisfaction rates, and gaps in your documentation.
Live in 3 weeks. Supporting customers from week 4.
Here’s how we get you there.
Discovery Call
30/60 minutes. We learn about your customers, common questions, and existing documentation.
Knowledge Training
We feed the AI your FAQs, product docs, policies, and past support conversations.
Testing & Tuning
We test hundreds of question variations and refine responses until they’re accurate and on-brand.
Launch & Monitor
Go live on your website. We monitor performance and continuously improve responses.
Transparent Pricing
Know exactly what you’re paying. No surprises.
AI Customer Support Assistant
Everything you need for automated support
/month
+ €5,500 one-time setup
- AI chatbot trained on your business
- Website widget (customisable design)
- Human handoff to your team
- Multi-language support
- Conversation history and search
- Monthly performance reports
- Continuous learning and improvement
- Up to 5,000 conversations/month
estimated annual value
12-month minimum commitment
What's Included in the Price
Setup fee covers:
- Discovery and requirements gathering.
- Knowledge base creation and AI training.
- Chatbot personality and tone configuration.
- Widget design matching your brand.
- Human handoff workflow setup.
- Testing across 500+ question variations.
- Team training on the dashboard.
Monthly fee covers:
- Hosting and AI infrastructure.
- Up to 5,000 conversations.
- Continuous learning from interactions.
- Monthly performance reports.
- Knowledge base updates. (reasonable)
- Bug fixes and maintenance.
💡 Save with a bundle:
Combine with Lead Capture and Marketing Automation in our Revenue Engine Bundle and save 14%.
Connects to your existing tools
Handoffs go to the systems you already use.
Don’t see your helpdesk? Ask us — we can probably connect it.
Is this right for you?
✅ This is for you if…
- You answer 100+ support inquiries per month
- Most questions are repetitive (FAQs)
- You want 24/7 support without night staff
- Support is slowing down your growth
- Your business does €500K+ annually
❌ This might not be for you if…
- You get fewer than 50 support inquiries/month
- Every inquiry is unique and complex
- Personal touch is your main differentiator
- You don't have any documentation or FAQs
What our clients say
Questions about AI Customer Support
How accurate are the AI's responses?
Typically, 90%+ accuracy for questions covered by your knowledge base. We test extensively before launch and continuously improve based on real conversations. When the AI isn’t confident, it hands off to a human.
Will customers know they're talking to AI?
That’s up to you. We can make it transparent (“Hi, I’m your AI assistant”) or more subtle. We recommend transparency. Customers appreciate it, and it sets appropriate expectations. It’s also a rule in the EU AI Act.
What happens with complex questions?
The AI recognises when a question is beyond its training or when a customer is frustrated. It smoothly hands off to your team with full conversation context, so customers don’t have to repeat themselves.
Can it handle multiple languages?
Yes. The AI can respond in the customer’s language automatically. We typically train it in your primary languages plus English.
How do I update its knowledge?
You can add new information through a simple dashboard. For larger updates (new product launches, policy changes), just send us the docs, and we’ll retrain it.
Is customer data secure?
Yes. All conversations are encrypted. We’re GDPR compliant. You own your data. The AI doesn’t share information between different clients.
Works great with...
SALES & LEADS
Lead Capture & Nurture System
Capture and qualify leads automatically. Instant response, smart scoring, nurture sequences.
€599/month
MARKETING
Marketing Automation Suite
Full email marketing, lead scoring, and campaign automation powered by sendXmail.
€1,299/month
SALES
Voice AI Agent
AI that answers calls, qualifies leads, and books appointments. 24/7.
€899/month
Ready for 24/7 customer support?
Book a 30-minute assessment to see if it’s a good match. We’ll show you exactly how AI Customer Support would work for your business.
No commitment. No sales pressure. Just a straightforward conversation.
of inquiries handled automatically
instant responses
average annual value